What are digital templates?

Digital templates are pre-designed files that customers can customize and use for various purposes, such as invitations, resumes, planners, or social media graphics. They are downloadable digital products that you can edit and personalize with your own content.

How do I receive my purchased digital template?

Once your payment is processed, Etsy will provide you with a link to download the digital template files instantly. You can access the download link through your Etsy account under "Purchases and Reviews" or via the email Etsy sends to your registered email address.

What file formats are included with the digital templates?

Our digital templates typically come in formats compatible with popular software, such as PDF, JPG and PNG. The specific file formats included are mentioned in the product description. Make sure you have the necessary software to edit these files before purchasing.

Can I edit the digital template on my mobile device?

Editing digital templates on a mobile device might be possible depending on the file format and the apps you have installed. However, for the best editing experience, we recommend using a desktop computer with appropriate software, as some features might be limited on mobile devices.

What is the refund policy for digital templates?

Please refer to our refund policy, which outlines the circumstances in which we offer refunds for digital products. Generally, refunds are available for duplicate purchases, unintentional purchases, and defective products.

Do you offer customer support or assistance after the purchase?

Yes, we value your satisfaction. If you encounter any issues or have questions after purchasing our digital templates, please don't hesitate to contact us through the Etsy messaging system.

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We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.